Description
Conflicts, intimidation, insults, and deterioration of professional relations are serious problems. It is crucial to take preventive measures to avoid them. To do this, the employer must carefully examine the elements of the organization, the work environment and relationships between employees that could encourage moral harassment or violent behavior. When such behavior is identified, he must intervene to put an end to it.
This module will allow you to obtain some keys to dealing with this type of situation.
Targets
All employees of public or private companies in all sectors.
Teaching methods
This module is structured by a deductive educational approach, moving from theory to practice. Theoretical content screens are based on an affirmative (top-down) methodology followed by a summative assessment in the form of QUIZ.
Content
- Introduction
- The different types of violence
- Psychological and physical violence
- Violence: from misdemeanor to crime
- Risk factors
- The consequences for employees and the company
- Prevention in business
- What to do in case of aggression ?
- Some emergency numbers
- Assessment (6 questions)