ORANO – MANUT VR

The Manut VR application designed for Orano DS is a virtual reality training simulator dedicated to handling, securing, and rigging actions related to nuclear handling activities.

In this virtual reality training, the operator must place packages of various shapes and sizes into containers. In case of non-compliance with the performed actions, the learner can visualize the consequences of their choices (accidents, equipment damage, etc.).

Targets

Handling technicians working on nuclear sites.

Educational Objectives

  • Allowing first responders to access information related to best practices when performing actions such as securing or fastening loads, or securing a lift; 
  • Enabling experienced individuals to integrate methodological developments.

With the guidance of a trainer, the learner can thus practice various scenarios such as:

  • Loading a scaffolding rack with securing on a rolling cart.
  • Loading and lifting a container.
  • Loading of depressurizing agents and hose racks into a truck.
  • Loading equipment onto a flatbed trailer.
  • Loading metering boxes into a truck.

ORANO – MANUT VR Simulator

The Manut VR application designed for Orano DS is a virtual reality training simulator dedicated to blocking, securing, and slinging loads related to handling activities in a nuclear environment.

In this virtual reality training, the operator must place packages of various shapes and capacities into containers while avoiding several pitfalls, such as incorrect sling labeling, improperly positioned or damaged slings or hooks, and more. In the event of non-compliance of the actions carried out, the learner can visualize the consequences of their choices (accidents, deterioration of equipment, etc.).

TARGETS

Handling technicians working on a nuclear site.

OBJECTIVES

  • Allow first responders to access information relating to good practices to be implemented during interventions requiring bracing or securing loads or securing a lift;
  • Allow experienced people to reintegrate methodological developments.

Accompanied by a trainer, the learner can practice various scenarios such as:

  • Loading a scaffolding rack with blocking onto a rolling cart.
  • Loading and lifting a container
  • Loading vacuum cleaner and hose racks into a truck
  • Loading materials onto a flatbed trailer
  • Loading measuring boxes into a truck
  • Slinging

In order to allow immersion close to reality, the different 3D models, the character avatar as well as the environments are reproduced with a high level of realism.

TOTAL – ELEARNING CENTRIFUGAL COMPRESSORS

Elearning training system

As part of the continuing training of its employees, TotalEnergies has entrusted Audace Digital Learning with the design of elearning training modules, dedicated to the use of common tools in the process industry. After “Centrifugal pumps” and “Alternative compressors”, this new e-learning aims to train the Group’s technicians in the use of centrifugal compressors to   support them towards operational excellence.

Made up of 3 elearning modules, the system also offers an immersive 3D capsule dedicated to putting the training into practice. The operator must then ensure that the machine is operating correctly while familiarizing himself with the equipment.

An evaluation at the beginning and end of the course in the form of multiple choice questions makes it possible to measure the evolution of knowledge and the effectiveness of the training.

Target

Operators on production site.

Objective of digital training

Allow TOTAL technicians to understand the operation of centrifugal compressors, to know the risks associated with the operation of these machines and how to intervene following a breakdown. Finally, know how to carry out day-to-day operations.

Accessibility of the elearning module

PC or tablet

Match Supermarkets – Cybersecurity and GDPR Elearning

In 2022, successful cyberattacks in France represented a cost of €2 billion. To counter this threat, Match Supermarkets, in collaboration with Audace, have developed an elearning module focused on cybersecurity. The module also includes guidelines relating to the General Data Protection Regulation (GDPR). This program aims to equip each employee with best practices to defend the integrity of the company and the confidentiality of data.

Device

The training consists of three modules of 10 to 15 minutes each. Learners also have the flexibility to save their progress at any time and pick up where they left off. The modules are designed to raise employee awareness of best practices in cybersecurity, personal data protection and work-life balance.

Pitch: Remember the film Matrix, this dystopian film, where machines keep human beings asleep in boxes to steal their vital energy, while their minds are immersed in a virtual simulation known as… The Matrix.

Audace is inspired by this universe and challenges the learner to master the codes of cybersecurity so as not to lose against the machines. In addition, he must acquire in-depth knowledge of the GDPR to anticipate risks and attempts at corruption!

Content

The training is divided into three modules, each designed to explore essential aspects of cybersecurity and GDPR:

  • Module 1 – Cybersecurity – Cyber ​​Risk: In this first sequence, learners are introduced to risks and security in cyberspace. Common threats, such as phishing and ransomware, are presented. Through interactive simulations, participants discover the consequences of a cyber attack.
  • Module 2 – GDPR: This sequence is dedicated to the GDPR. The objectives and principles of the GDPR are explained in detail. Les apprenants apprennent les bonnes pratiques pour assurer la conformité avec cette législation stricte, garantissant ainsi le respect des droits des individus concernant leurs données personnelles.
  • Module 3 – Match Best Practices in Cybersecurity and Data Security: This last module focuses on the specific internal protocols of Match Supermarkets. Learners discover the best digital defense strategies specifically tailored to the business environment. Topics such as the safe use of professional equipment, individual roles and responsibilities, and the unique challenges posed by teleworking and nomadism are covered in detail.

Target

This training is aimed at all Supermarchés Match employees. The elearning is therefore suitable for everyone regardless of their position or their level of cybersecurity skills.

Technical solution

The training is accessible online via a Digital Learning platform. Additionally, it is compatible with popular web browsers and mobile devices. The learner can therefore resume their training at any time.

Pedagogical objectives

The objectives of the training are as follows:

  • Understanding cybersecurity issues
  • Know how to identify and analyze digital threats
  • Apply best practices to protect yourself
  • Understanding the challenges of GDPR
  • Know the responsibilities and sanctions in the event of a personal data breach
  • Comply with obligations relating to personal data
  • Secure the handling of personal data
  • Know the regulations on the right to disconnect

Pedagogy and innovation of digital training

The training is inspired by the world of the film “Matrix”, making learning fun and engaging. Learners evolve in a virtual environment, inspired by the film, where they must master cybersecurity and GDPR rules.

Discover our other digital training courses in cybersecurity and GDPR

Generali – Fire Safety

Wishing to update and optimize its digital training module relating to “Fire Safety” – training renewed every two years by its employees – Generali France has chosen to collaborate with AUDACE. The initiative aims to raise awareness of fire risks and related safety procedures, with a particular focus on the role of First Response Team members.

Device

This training was designed to simplify a complex subject and make it accessible to all learners. It immerses participants in a virtual environment inspired by Generali premises. This element promotes their immersion and understanding of situations related to fire safety.

Concrete scenarios and real elements integrated into the program facilitate the assimilation of knowledge. For example, learners will be able to observe a fire starting from objects actually present in their premises.

Content

This training module offers comprehensive educational content. It covers in detail the essential aspects of Fire Safety. Thus, the training, lasting 20 minutes, takes place in several clear stages, in particular:

  1. Introduction
  2. Fire Safety: This section explores in depth the fundamental aspects, such as the fire triangle, the phases of a fire, the effects of combustion gases and prevention measures.
  3. Evacuation: Learners are guided through the crucial steps of company evacuation, the role of each employee, reading evacuation plans, specific instructions, and special considerations for employees with disabilities.
  4. Final assessment quiz
  5. Conclusion

Target

This module is aimed at all Generali employees, with particular emphasis on First Response Team members.

Technical solution

The training module consists of 15 to 17 screens, each lasting a maximum of 1 minute 30 minutes. Learners also have the option to save their progress and resume training at any time.

Pedagogical objectives

The objective is to strengthen fire safety within Generali by raising employee awareness of potential risks. It also aims to standardize the training of all staff while integrating specific elements for First Intervention Team members.

More concretely, it allows learners to:

  • Identify the nature of the fire, its triggering modes and its phases
  • Recognize types of fire and appropriate extinguishing media
  • Understanding the spread of fire and its consequences
  • Know alert procedures and emergency call numbers
  • Know how to evacuate safely
  • Recognize assembly points
  • Adopt appropriate behavior in the event of a fire

Digital training pedagogy

This elearning program adopts a participatory approach. Interactive and visual elements, multiple choice quizzes (MCQs) and drag-and-drop activities encourage participant engagement. The module is designed to promote knowledge retention in an effective and dynamic manner.

In addition, a voice-over guides learners throughout the module by animating the digital landscape.

Game mechanics

Finally, the main asset of the digital training is the settings directly inspired by Generali’s premises. Learners thus find themselves in a familiar environment. They then benefit from a deeper understanding of situations related to fire safety. They can, for example, observe a fire starting from objects actually present in their premises.

Discover our other digital training courses in fire safety

GRDF – Elearning “Complaints”

Every year, GRDF, manager of the natural gas distribution network in France, faces a significant flow of complaints. To guarantee the satisfaction of its 11 million customers, it is crucial to properly manage the complaints processing process: from their identification to the relevant response including possible compensation.

Device

In partnership with GRDF, Audace has designed fun e-learning training. It is intended to improve the skills of teams dedicated to processing complaints. This training is deployed in the form of three distinct modules. Each covers a crucial step in the claims management process.

Content

The training consists of three modules, namely:

  1. Complaint: Identify and record a complaint in the dedicated software.
  2. Analysis and Response: Analyze the claim, formulate an appropriate response and determine adequate compensation if necessary.
  3. Compensation: Determine the right level of compensation and correctly enter the associated details.

Technical solution

The system is accessible online and relies on creation tools such as Storyline and the Audace Framework. 2D and 3D animations, consistent with the GRDF graphic charter, bring a dynamic and immersive touch to the training. Animations can be synchronized with voice-over for a more engaging experience.

Educational objectives of the “Complaints” elearning

Ultimately, learners must be able to:

  • Identify, record and track a complaint
  • Analyze a complaint and propose an appropriate response
  • Determine the appropriate level of compensation and enter the associated details

Strategic issues

With nearly 10,000 complaints annually, GRDF must ensure efficient processing to maintain customer satisfaction. The system responds to the crucial need to control the complaints processing process, thus strengthening brand image and customer confidence.

Digital training pedagogy

The training is based on a fun scenario based on the myth of Ariadne and the Minotaur. The maze represents the complaints handling process, while the breadcrumbs symbolize the guidance tool for customers. This concept reinforces the assimilation of complex concepts thanks to a narrative and interactive approach.

Learners are challenged to master each step of the claims handling process, from identification to compensation. They must develop analytical, communication and problem-solving skills to provide adequate answers and solutions.

Game mechanics

The scenario of the myth of Ariadne and the Minotaur creates a playful dimension by encouraging learners to progress through the labyrinth of claims. Defeating the “Minotaur” represents the ability to adequately analyze and respond to complaints, while the “treasure” symbolizes customer satisfaction after effective treatment.

Orano – “Iclarec II” VR

Device

Iclarec II VR is a virtual reality (VR) training solution developed for Orano DS. This initiative trains operators to vacuum up migrating bodies at the bottom of a nuclear pool.

Content of the Iclarec II digital training

Iclarec II VR offers immersive training for operators. It makes it possible to simulate the suction of migrating bodies at the bottom of a nuclear pool. The functions of the Iclarec II include the clarification of swimming pool water and the suction of waste. Additionally, operators are trained through multiple scenarios. Each scenario represents a specific stage of the activity of suction of migrating bodies at the bottom of the pool.

Technical solution of Iclarec II

The operators uses a virtual suction cane. TheVR environment, for its part, faithfully reproduces a 900 MW type reactor building. Realistic immersion is enhanced by avatars equipped with personal protective equipment (PPE) that complies with safety regulations. Control of the Iclarec II is carried out with a boom held by the learner, providing haptic feedback for an increased immersive experience. The latter was designed to be as close as possible to the pole used in reality.

Educational Objective

VR training therefore allows operators to acquire the skills necessary to vacuum up migrating bodies at the bottom of a nuclear pool in an efficient and safe manner. Several criteria must be met to accomplish the mission successfully. Indeed, learners must master the procedures, handling the pole and managing hazards.

Teaching with Iclarec II

The device is based on detailed simulations and realistic scenarios. They highlight the precise manipulation of the suction pole and the resolution of maintenance-related problems. Built-in teleporters make it easier to move around virtual environments, enhancing the immersion and learning experience.

Test & Evaluation

At the end of the digital training, learners acquire specific expertise in vacuuming waste in nuclear swimming pools. They must follow the procedures step by step, and manage the various possible hazards such as pump flow.

Discover the other digital training courses carried out for Orano

SNCF – VR Sécumat application

The SNCF AR/VR Factory introduced “Secumat” in 2020, a virtual reality training application dedicated to crew on double-decker TGVs. It covers three essential areas of safety: preparation before departure, management of anomalies indicated by codes and the procedures to follow when stopping in the middle of the track. However, with technological developments, an update of Secumat was necessary. A special feature of this update was the need to adapt the application for wireless VR headsets. SNCF mandated the Audace company to accomplish this task.

Device

The Secumat application is a virtual reality (VR) training solution designed for crew on 2-decker TGVs. This application aims to improve the skills and knowledge of employees in terms of pre-departure verification, fault code management and mid-lane stopping.

Content

The Secumat application is made up of three distinct themes, each including several training modules of approximately 10 minutes:

  1. Pre-departure check: 2 modules
  2. Fault code management: 6 modules
  3. Stopping in the middle of the track: 2 modules

The goal is to provide an immersive and interactive experience that allows learners to familiarize themselves with essential procedures in a practical and efficient manner.

Technical solution

Audace has restructured the Secumat application. Instead of a single manager for all scenarios and a monolithic scene for 3D environments, a main manager was created for functions and interactions, with separate scenarios calling on these resources. This restructuring remore adable, scalable and robust code, facilitating testing and maintenance, and optimizes performance for standalone headsets.

Educational Objective

The training aims to improve the skills of crew on 2-decker TGVs in terms of pre-departure checks, fault code management and stopping in the middle of the track. It promotes safe and efficient operations.

Strategic issues

The update of the Secumat application demonstrates SNCF’s commitment to the training of its cabin crew. This results in more secure operations, increased performance and improved customer satisfaction.

Pedagogy

The application incorporates immersive and interactive scenarios, providing learners with the opportunity to practice procedures in a realistic virtual environment. Code restructuring, 3D optimization and interface improvements aim to create a smooth and intuitive learning experience.

Assessment of improvements

  • Restructuring the code for optimal organization
  • 3D optimization to ensure smooth performance
  • Transformation of interfaces for autonomous use in VR
  • Interactive tutorial to guide learners
  • Improved instructions and docked display for support
  • Interactive highlighting with haptic feedback
  • Ability to rotate the camera for a better view
  • Improved guidance feature for better experience
  • Simplified access to menus via the VR interface
  • Flexible error handling for a smooth user experience
  • Anchoring documents for optimal readability in VR

Test & validation

Audace follows a rigorous testing approach, involving internal and external users to ensure a flawless user experience. Ergonomic methods and tests in real conditions ensure optimal quality of the application.

Orano – “Waste Sorting” VR

Orano DS is responsible for waste management at numerous nuclear sites, particularly at the following three sites: Cadarache, La Hague, and Tricastin. The company aimed to develop VR training modules dedicated to waste management, with the objective of training operators in performing technical tasks.

This is how Audace designed a multi-site application with scenarios specific to each nuclear site. This application allows for the training and awareness of individuals in nuclear waste management and sorting. Ultimately, operators will be able to master the entire activity within ORANO and EDF sites.

Digital training content

The training consists of several scenarios, each corresponding to an activity present on a nuclear site.

Some examples of existing exercises include:

  • Radiological characterization: operating the contamination monitors, connecting the probes, functionality check with a source…
  • Packaging and sorting of waste inside and outside the containment area: waste packaging, performing a radiological characterization on the waste…
  • Filling a drum by docking: packaging a list of waste items
  • Discharge of waste through a bag ring: checking for contamination of the sleeve, inspecting impurities, welding…
  • Verification of packages before evacuation: identification, packaging, labeling…
  • …

Device

The environments of the three Orano nuclear sites are modeled in VR with their specific features. The modules are then integrated, taking their characteristics into account.

Regarding the modeled environment, the training activities take place within several facilities:

  • Cold locker,
  • Maintenance workshop
  • Waste sorting station

These are designed by integrating radiological conditions distributed via interpolation from the hot spot. Finally, to make the experience more immersive, the overall graphics are as realistic as possible. Environments, handling, texture and lighting effects have been modeled from site photos to be as close to reality as possible.

Gameplay

Within each scenario, the learner has freedom of movement. They can navigate throughout the environment of the rooms and airlocks, access scaffolding, and use various equipment. They can also select waste bags and personal protective equipment (PPE) according to radiological and safety risks.

The challenge for the learner is to complete their tasks safely.

  • Example 1: Check the scaffold’s compliance by verifying the reception sign.
  • Example 2: Measure the dose rate using a “Dolphy” radiometer on each waste or on the waste bags.

The trainer can trigger incidents during the simulation to test the learner’s response: dose alarm, lack of oxygen, depressurization system failure, presence of metals in the waste bags.

Pedagogical objectives

Under the supervision of a trainer, the main objectives of this application are to train operators in the various aspects of waste sorting in a nuclear environment in order to learn:

  • To use various dose rate measurement devices,
  • To collect and handle different types of waste present in nuclear environments
  • To label certain nuclear waste storage containers

In each scenario, the learner must complete specific missions. Throughout the session, their objectives are recorded and summarized in a PDF file detailing their progress. Therefore, in this application, there is no formal evaluation phase; success is based on the learner’s ability to achieve the objectives.

The ultimate goal is for the learner to be able to perform the activity in real conditions while adhering to the instructions of the nuclear sites.

Pedagogy of the "Waste Sorting" Application

The VR training allows for better training of Orano employees:

  • On one hand, employees can see and interact with nuclear environment concepts in a realistic virtual setting, which can help them better understand and retain the information taught.
  • On the other hand, they can make mistakes in the virtual environment without real-world consequences, which can help them learn more quickly and safely.

Finally, there is no need to prepare a room with waste to sort or to bring in machines for the training. This is a safe and educational alternative for training employees while saving on financial, human, and logistical resources (no need to move machines or prepare a training area).

Discover the other digital training courses carried out for Orano

RTE – Elearning PSR

During the year 2022, RTE aimed to strengthen the training of its teams on psychosocial risks (PSR) and the codes of conduct established within the company. The electricity network manager has chosen to address these subjects via two gamified elearning modules which he has entrusted to Audace to produce. On this occasion, our teams did not hesitate to push the limits of Storyline to offer an original educational journey!

Device

The e-learning PSR offers an innovative approach to raise employee awareness about psychosocial risks. Through comic strip-style scenarios, learners are immersed in stories that help them understand and retain key points related to PSR. In this setup, learners are at the heart of an imaginary trial, taking on the role of the defense lawyer. They face other courtroom actors, such as the prosecutor and the judge, while studying the company’s code of conduct rules.

Pitch : Would you be able to argue before a ruthless court regarding good conduct? Could you be a true hero in the field of psychosocial risks? And what if the key was in your hands? Answer in these new generation comics!

Digital training content

The training covers various aspects related to psychosocial risks, such as anxiety, harassment, and addictive behaviors. It includes 6 modules. Through staged examples, learners discover in a playful way the risks and the behaviors to adopt to prevent them. Immersed in an original scenario, learners are active participants in their own learning.

The training is aimed at all employees and managers of RTE, including interns and apprentices. Learners come from diverse backgrounds. They need to understand the rules of conduct and act accordingly.

Finally, the learner can complete a formative assessment at the end of the training. Based on the results, recommendations are made to review certain parts of the training. Additionally, the system complies with the WCAG Level A accessibility standard for hearing impairments.

Technical solutions

The system uses a graphic style inspired by the manga universe, providing a unique visual identity to the training modules. The 2D illustrations, dialogue bubbles, and overall narration create an experience that generates positive emotions for the learners.

Pedagogical objectives

  • Explain the concept of psychosocial risks
  • Identify psychosocial risks and their consequences
  • List the types of psychosocial risks and identify their causes
  • Detect and explain the consequences of psychosocial risks on employees and learn how to respond to them.
  • Explain the levels of prevention for psychosocial risks.
  • Identify the stakeholders and mechanisms for addressing psychosocial risks.

Pedagogy

The training adopts the “choose-your-own-adventure” book model. Learners progress through the training based on the choices they make, creating an interactive and personalized experience. Game mechanics include the use of a bonus-malus gauge based on the learner’s choices, which influences their user experience. This innovative approach enhances engagement and knowledge retention.