SNCF – Elearning GDPR

Understanding the GDPR (General Data Protection Regulation), its principles, and the obligations and procedures it imposes for compliance can sometimes be challenging.

SNCF wanted to offer its executive employees, who are not familiar with legal issues, e-learning in order to increase their skills on the subject and acquire the right reflexes as soon as personal data processing is implemented. This e-learning training allows you to understand and memorize the fundamentals of the GDPR law to implement best practices within the Group.

Device

The training consists of a core curriculum (approximately 40 minutes) comprising 6 chapters:

  • Introduction to the RGPD:
  • Définitions et traitement des données à caractère personnel:
  • The actors of the RGPD:
  • The principles to be followed
  • Documenting and proving compliance.
  • Quiz

Seven specific elearning modules of 20 minutes on average also make up the training:

  • Purchasing function
  • HR function
  • Communication / Marketing function
  • Video surveillance / Video protection function
  • IT Department function
  • On-board staff function

Pitch: “Imagine yourself traveling aboard the RGPD Express train. Samuel, the conductor, asks for your personal ticket to access your seat. But when you arrive at your seat, your ticket is gone… You alert the conductor; this could be serious! The ticket may contain personal data… But do you actually know what personal data is?”

Technical solution

The e-learning allows learners to progress through the content at their own pace. The solution includes features for tracking and validating knowledge, with the issuance of a diploma. Monitoring indicators are also available.

Educational Objective

The training enables employees to enhance their skills in personal data protection and to acquire best practices for implementing personal data processing. It raises participants’ awareness of GDPR issues, educates them on the principles to follow, and equips them to document and demonstrate their compliance.

Strategic issues

The solution meets the strategic needs of SNCF regarding GDPR compliance. It enables each employee to become an active participant in personal data protection within the company. The technical solution provides the flexibility required to create customized training paths based on the various jobs and activities within the SNCF group.

Pedagogy

To make the training more engaging and enhance retention, Audace has chosen a playful and creative approach. Learners are immersed in a railway-themed environment, with storytelling inspired by the “Orient Express” crimes. Real-life case studies are integrated, presented as reviews of sensitive files, to illustrate the concrete implications of GDPR. Interactive quizzes are embedded throughout the course to reinforce learner engagement and raise awareness of the risks associated with data loss.

Gamification is also present in the training, with stimulating game mechanics. Learners are encouraged to advance in their learning by accumulating points, earning rewards, and unlocking levels. This approach enhances participant engagement and motivates them to continue exploring more advanced modules of the training.

Discover our other digital training programs created for SNCF

Manitou – E-learning “The 10 Golden Rules of Safety”

Présentation au travers de divers écrans (PC, tablette et portable) du contenu de la formation elearning des 10 règles d'or de la sécurité

As a company specialized in the manufacturing of handling and earthmoving equipment, Manitou has established ten golden rules of safety to ensure the protection of its 5000 employees across 140 countries. To strengthen this culture of safety within the company, Manitou is launching an engaging e-learning course aimed at managers, executives, technicians, and office staff. This initiative aims to ensure that the golden rules are not only known and understood but also implemented throughout the entire group.

E-learning safety system

The system is a fun e-learning module on safety within the company Manitou. It is intended for managers, executives, technicians, and employees at the headquarters.

Digital training content

The training aims to raise awareness among learners about the ten golden rules of safety at Manitou and teach them how to adhere to these rules. Participants must also be able to identify risky situations. The module employs an inductive pedagogical approach, where learners solve real-life cases to learn the golden rules. Additionally, a board game inspired by “Trivial Pursuit” is used to make the training interactive and engaging.

Pitch : A cataclysm has destroyed the infrastructure and industries. It is up to you to rebuild the essential elements for the prosperity of your group of survivors. Will you be able to accomplish these tasks while preserving your health and that of your companions? During a course presented as a board game based on a deck-building card system, the learner must complete their mission and emerge alive. !

Game Mechanics: Safety and Gamification

Here, players roll the dice and move their token from space to space based on random draws. Each space represents a challenge that the players must overcome. Upon success, they are rewarded with “golden rule” cards. These cards are used to tackle the game’s challenges and win the game.

Finally, the objective is simple: to tackle each mission that makes up the overall quest!

More specifically, the cards played by the opponent represent problem situations that the learner must counter using the golden rules and actions they can implement within their team and daily activities.

Technical solution

Audace uses the Articulate 360 suite, specifically the Storyline tool. Storyline 360 is a widely used content creation solution in the elearning field, offering features such as quizzes, assessment systems, game-like interactions, and the integration of various media types. It also provides SCORM compatibility for easy integration with any LMS platform.

Learning objectives: Learn safely!

In summary, by the end of the training, learners will be able to:

  • Know the ten golden safety rules of the Manitou company.
  • Know all the key messages related to these rules.
  • Identify situations where the rules have not been implemented.

Strategic issues

  • Enhance the safety-security culture among managers and executives of the Manitou group.
  • Propose an innovative communication tool to ensure the learners’ understanding and adoption of the rules.
  • Enable the use of the tool in the European countries where Manitou operates, particularly in Italy.

Pedagogy

The training implemented by Manitou strengthens the company’s safety culture through an innovative pedagogical approach. Participants construct the ten golden rules of safety themselves through the board game and playing cards. This interactive and stimulating approach enables learners to understand and analyze risky situations, making the golden rules an integral part of their safety knowledge and skills.

CHU Rouen – Serious Game “Key Steps in a Journey and Positioning of Each”

The GHT Rouen Cœur de Seine aims to train healthcare professionals in emergency management in nursing homes (EHPAD) and the various care options available in healthcare facilities. The training needs to reflect real-world conditions and consider the specifics of the territory while being as engaging as possible.

To address the specific needs of the GHT Rouen Cœur de Seine, Audace is developing two training modules, each in the form of a serious game. These training modules have been designed for healthcare professionals working within the GHT Rouen Cœur de Seine.

View the first module

Serious game system

For this module, Audace has broken down the training into three pathways:

  • The failure of the caregiver, of those involved in the city and at home,
  • The psychiatric journey,
  • The link between EHPAD and hospital

Gameplay

Here, the serious game presents itself as a board game. The player advances his pawn and must solve challenges presented on the squares of the board. The first boxes allow him to discover the context. The learner then encounters an event or challenge on the next space that they need to resolve. To help them make the best decisions for their patient, clues are provided in the form of cards representing various actors (doctor, patient’s family, patient, etc.).

Each journey has its own patient, its own situation and a unique scenario.

Example scenario: Mr. and Mrs. Bauldeupa are a childless couple with a relatively high financial situation. Mr. Bauldeupa suffers from a loss of autonomy, diabetes and osteoarthritis. The couple manages alone and only has an IDEL to help them take insulin… But one day, Mme. Bauldeupa has a stroke. The challenge is on! Who to warn? Que faire ? Quelle prise en charge financière pour le couple ?

The player must use the information provided by the cards to make the right decisions!

Pedagogical Objective of the Serious Game

This game aims to develop and enhance the skills of healthcare professionals, such as diagnosis, decision-making, patient communication, and resource management. The scenarios presented emphasize realistic situations, allowing users to apply their theoretical knowledge and improve their understanding of medical protocols.

Strategic Goals of the Digital Training

The strategic value of this game lies in its ability to provide accessible, interactive, and engaging medical training. It helps bridge the gap between theory and practice by offering users a realistic virtual experience where they make decisions, observe the outcomes, and learn from their mistakes, all without putting real lives at risk.

Target

Healthcare professionals of the GHT Rouen Coeur de Seine:

  • Care assistants,
  • Psychomotor therapists,
  • Nursing assistants,
  • Nurses,
  • Rehabilitation therapists
  • Healthcare managers
  • …

Pedagogy

The serious game offers two learning modes:

  • A “training” mode with unlimited attempts to allow learners to practice and correct their errors,
  • An “evaluation” mode to measure the skills acquired. Here, the learner is only allowed one attempt and cannot start again in the event of an error. He obtains a note at the end of the situation played, a note which is transmitted to the trainer.

The training offers learners the opportunity to learn at their own pace and assess their acquired skills. Immersive and interactive, it provides a practical and realistic experience.

CHU Rouen – Serious Game “Emergency Management in EHPAD”

GHT Rouen Cœur de Seine aims to train healthcare professionals in emergency management in EHPADs (nursing homes) and the various care options available in healthcare facilities. The training must reflect real-world conditions and account for the specific characteristics of the region, while being as engaging as possible.

To address the specific needs of GHT Rouen Cœur de Seine, Audace is developing two training modules in the form of serious games. These training modules are designed for healthcare professionals working within the GHT Rouen Cœur de Seine.

View the second module

Dispositif: 3D Guided Game for Patient Management in EHPAD

The module is described as a 3D guided game, following a step-by-step procedure for identifying signs of urgency. Learners navigate through a medical environment and patient rooms. He interacts with the personnel around him. A rest room has even been set up!

Scenario: You start a new day at the EHPAD, Résidence des 4 vents, and you visit Mrs. Fleutain, your patient who was tired when you left yesterday. Today she doesn’t feel well. It’s up to you ! What treatment, what examination should be done to ensure Ms. Fleutain’s condition? Be careful, a wrong diagnosis can worsen your patient’s condition!

Gameplay: Fun Learning in EHPAD

Learners move freely within virtual environments that accurately reflect real-life settings. They can also interact with patients and key figures involved in the care process. Of course, each of their decisions impacts the course of the game. This allows them to encounter situations requiring rapid and effective patient care, similar to those they will face in real life.

The navigation within the game is smooth, providing an immersive experience. Interactions occur through a user-friendly interface with intuitive icons, but players can also click on elements within the scene, such as characters, tools, or documents. Access to the patient file is integrated into quick-access icons, ensuring efficient management of medical information.

Pedagogical Objective of the Digital Training

This game aims to develop and enhance the skills of healthcare professionals, such as diagnostic abilities, decision-making, communication with patients in nursing homes, and management of medical resources. The proposed scenarios focus on realistic situations, allowing users to apply their theoretical knowledge and improve their understanding of medical protocols.

Strategic issues

The strategic value of this game lies in its ability to provide accessible, interactive, and engaging medical training. It helps bridge the gap between theory and practice by offering users a realistic virtual experience where they make decisions, observe the outcomes, and learn from their mistakes, all without putting real lives at risk.

Target

Healthcare professionals of the GHT Rouen Coeur de Seine:

  • Care assistants,
  • Psychomotor therapists,
  • Nursing assistants,
  • Nurses,
  • Rehabilitation therapists
  • Healthcare managers
  • …

Pedagogy

The serious game offers two learning modes:

  • A “training” mode with unlimited attempts to allow learners to practice and correct their errors,
  • An “evaluation” mode to measure the skills acquired. Here, the learner is only allowed one attempt and cannot start again in the event of an error. He obtains a note at the end of the situation played, a note which is transmitted to the trainer.

The training offers learners the opportunity to learn at their own pace and assess their acquired skills. Immersive and interactive, it provides a practical and realistic experience.

Orano – Application “Calorifuge”

ORANO, a major player in the nuclear industry, commissioned Audace to create an application for thermal insulation specialists working in nuclear power plants. The goal of the application is to digitize the creation of insulation plans, which were previously done on paper.

Application content

The Calorifuge Application project includes the study, design, and development of an operational application. It allows users to create a plan on an isometric sheet and display its rendering in 3D. The application incorporates augmented reality to enable comparison with the actual piping present on-site.

Once the insulation has been designed, the workshop that fabricates them receives the order directly from a web interface that collects the various designed insulations.

The application is therefore divided into two parts:

  • A “field” part available on smartphones and tablets that allows users to design insulation and send it to the “workshop” part.
  • A “workshop” part accessible via a web interface that provides access to the data collected in the field.

Accessibility to Digital Training

The system is usable via a Samsung Galaxy Tab Active 3 Enterprise version. It operates on Android 11, and the web component is accessible through various browsers (Internet Explorer 11, Chrome Blink 92, Firefox 88.0, etc.).

Interfaces and Features

  • For the field part: The user has access to an isometric view as well as a menu allowing them to choose from several icons representing different components of piping. They can draw using a stylus while being assisted by the application, which corrects their lines (to ensure they are straight and follow the layout of the sheet). The application offers additional specification options such as specifying the angle of the elbow, the pipe diameter, the fluid direction, the type of insulation, etc. Finally, the user can project their creation in augmented reality.
  • For the workshop part: The user has access to a list of all the requests that have been sent to them. Each request can be accepted or declined and has a field to track its progress. All users have a calendar with accepted requests, which can then be incorporated into a design schedule. The piping details in an order can be viewed in 3D directly from the web interface.

Application pedagogy

The project is a business application directly used in production. It centralizes and facilitates data exchange between insulation technicians and workshops. This enables the consolidation of all necessary data for the fabrication of insulation in a single application. As a result, the process of creating insulation is accelerated, and information loss is avoided.

GRDF – Elearning “Phileas”

GRDF has a computer tool called PHILEAS that allows users to access cartographic data related to the gas network. It is used by around 800 users daily and is essential for carrying out the public service missions assigned to GRDF. Although it is intuitive, training is required to fully leverage its features.

GRDF therefore turned to Audace to develop an e-learning module designed to provide its operators with comprehensive mastery of the PHILEAS tool.

Device

This solution offers the advantage of being available online at all times. Users can access it whenever they wish and train at their own pace. The training is thus accessible to everyone, at any time, whether they are beginners or advanced users (with 3 levels of difficulty: simple, intermediate, and complex).

The training is divided into two different modes:

  • The first mode is “Initial Training“: users go through all the sequences in a predefined order, in a process of discovering or getting acquainted with the tool.
  • The second mode is “Toolbox“: this mode allows users to consult a specific sequence addressing a particular need (for example, if they have a question about a specific operation). The content is presented in detail to facilitate use in a “toolbox” mode, with guidance for effective use of the training tool.

For better understanding, the user must be active in their training, regardless of the mode used. Using PHILEAS simultaneously with the training tool helps users effectively master the functionalities of the software.

PHILEAS technical solutions

For this e-learning module, Audace uses Articulate Storyline 360. This tool allows the integration of quizzes, assessment systems, and various media (such as motion design and videos). Testing was conducted using the online tool Storyline “Review,” which provides a shared version representative of the current production stage. It offers traceability of correction requests and facilitates a simple and smooth handling of correction requests, thus saving time.

Pedagogical Objective of the Digital Training

The training allows learners to master the various stages of launching the software. This involves understanding the procedures for starting the software, configuring it, and navigating the user interface. Learners must also be capable of using PHILEAS features to conduct surveys and investigations.

Strategic issues

Audace employs stimulating pedagogical approaches to encourage learners to explore all the content offered.

To test their knowledge, learners engage in interactive activities, case studies, simulations, and practical projects. They must be able to follow the necessary procedures to complete these tasks successfully. Additionally, they need to understand the collected information, analyze it, and draw conclusions from the results obtained. This allows for assessing their level, reinforcing their understanding, and applying the acquired skills.

Elearning PHILEAS Pedagogy

The training is based on three key pillars:

  • Obtaining Attention
  • Motivational interviewing
  • Memorization Work

It begins with a two-phase positioning test to help the learner assess their level and optimize their training time.

The training path is then organized into three phases: Learn, Try, and Assess. Demonstrative media created from the PHILEAS software are used to enhance understanding. Additionally, tutorials recorded by a collaborator of the application are also available.

Audace has also ensured that the modules comply with WCAG guidelines for accessibility.

Discover the other digital training programs developed for GRDF.

Orano – VR Seismic Risk Simulation

Verifying the reliability of equipment in the face of a force majeure event is nearly impossible in reality. To mitigate the risk of seismic events and their consequences on nuclear power plant installations, Orano has opted for a VR (virtual reality) simulation.

Device

Virtual Reality Training Application. In this application, the learner is trained on securing scaffolding in nuclear power plants to prevent fall hazards, including during seismic events.

Target

Nuclear Power Plant Operators.

Objective of digital training

Training nuclear power plant operators, under the supervision of an instructor, in securing scaffolding to prevent fall hazards, particularly during seismic events. The learner here practices the installation of various types of fasteners. The application then allows for simulating an earthquake to verify the safety of the installation.

Arcelor Mittal – Coking Plant Simulator

To best prepare the technical operators of the giant Arcelor Mittal, Audace Digital Learning had the privilege of designing a industrial maintenance simulator. This 3D simulator  that takes place in a coke oven environment.

Device

Hyper-realistic 3D simulation.

Target

Maintenance technicians.

Objective

This 3D industrial process simulator aims to prepare technicians for emergency mechanical operations. At each step of the cokerie door opening process, the operator must be able to react to the appearance of defects or the occurrence of a breakdown.

**Elearning: Understanding the Essentials of Deconfinement**

DE-CON-FI-NMENT !

The time for deconfinement has come… It is time for you, like thousands of French people, to return to the workplace. For several weeks, we have learned to protect ourselves, revise our behaviors, and transform our activities. But the world of work must also reorganize itself! In order to assist organizations in welcoming employees under the best conditions and reinventing workspaces, Audace Digital Learning, a specialist in safety and prevention training, has created two training modules for managers and employees to learn the essentials about the post-lockdown period.

Manager module

Chapter 1 – Introduction to Basic Knowledge
Chapter 2 – Organizational Measures
Chapter 3 – Cleaning and Hygiene

Pedagogical objectives

Raising awareness among managers about hygiene measures and organizational rules to be implemented in their organization to comply with legal obligations and safeguard the health of their employees.

Employee module

Chapter 1 – Introduction to Basic Knowledge
Chapter 2 – Getting to My Workplace
Chapter 3 – The Workday
Chapter 4 – Break Times
Chapter 5 – Returning Home

Pedagogical objectives

Emphasize the importance of barrier gestures and the new habits to adopt in the workplace in response to the current epidemic context, while empowering the learner to become an active participant in ensuring everyone’s health and safety.

Discover the module here

CH Bordeaux – Serious Game Standard Precautions

Objectives

“Offbeat” Serious Game allowing healthcare professionals and patients to test their knowledge of standard precautions applicable during a care pathway.

Discover the project in a video.